Hello PPMA members and friends

How we get the most out of AI is on everyone’s agenda and in this post our good friends and supporters Real World Group explore some of the pros and cons to consider, especially around it’s use in leadership assessment.

In today’s rapidly evolving technological landscape, the integration of AI into various business functions is inevitable. However, the question remains: should AI replace traditionally human-directed activities, particularly in leadership assessment?

While AI offers efficiency and data-driven insights, relying solely on it for leadership evaluation can be problematic. Leadership is inherently human, involving emotional intelligence, empathy, and contextual judgment—qualities that AI cannot fully replicate. Here’s why:

The Human Touch in Leadership

Leadership involves more than just metrics and performance indicators. It requires understanding team dynamics, motivating employees, and making ethical decisions. These nuances are difficult for AI to capture. Human leaders bring empathy, intuition, and personal experience to their roles—elements that AI lacks.

The Limits of AI

AI excels at processing large datasets and identifying patterns. However, it falls short in areas requiring subjective judgment and ethical considerations. For example, AI might identify a high-performing employee based on metrics but may overlook issues like team morale or workplace culture.

In addition, the insights AI can provide on individuals within a company depends on the quality of information that is input into the computer system. Few companies have the maturity of culture that mean there is sufficient quality data being captured on a routine basis about employee behaviours for AI to be able to conduct analyses in a useful way for understanding effective leadership.


Incorporating AI into leadership assessment can enhance decision-making, but it should not replace human judgment. Leaders should leverage AI as a tool while retaining the essential human elements that define effective leadership. This hybrid approach ensures a more holistic and accurate evaluation of leadership capabilities.

For a deeper dive into why leadership assessment should not solely rely on AI, you can read the full article here

Juliette Alban-Metcalfe, CEO, Real world Group