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Juliette Alban Metcalfe, MSc, MPOD, CPsychol
Chief Executive, Real World Group
Voted as Number 7 most Influential thinker in HR by HR Magazine in 2021, Award Winning Author, Researcher and Leadership and Organisational behaviour expert Juliette is a Chartered Occupational Psychologist and CEO of Real World Group (a University of Leeds spin-out company).
Juliette has authored numerous articles in various practitioner and peer-reviewed journals, as well as book chapters, on leadership, teamworking and diversity & inclusion and published reports and practitioner journal articles. She earned her MSc in Occupational and Organizational Psychology from University of London, Birkbeck College and her MS in Positive Organization Development and Change and Certificate in Appreciative Inquiry from Case Western Reserve University, Weatherhead School of Management. She is currently undertaking a doctorate exploring effective leadership of hybrid teams.
She has helped establish Real World Group’s assessments of Engaging Transformational Leadership, based on uniquely proven research involving tens of thousands of people globally. This and subsequent research has established the common sense but often missing
behaviours that distinguish leaders from managers.
Juliette consults up to Board level on behalf of Real World Group with organisations from the UK, North America, South East Asia and the wider Asia Pacific region. She also served as co-Chair of the Thought and Action Steering Group of the UK government-sponsored Engage For Success and on the editorial committee of the International Congress on Leadership, Management and Governance.
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How Leaders most effectively lead Hybrid Teams
Day 2 – Thursday 27th April, 14.00 – 15.00
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Mandy Baughurst
L&D Advisor at Leicestershire County Council
I am highly motivated and passionate about the job that I do, helping people is what I really enjoy. I have completed my Master Practitioner of Timeline Therapy, NLP Master Coach, Master Practitioner of Hypnosis and Certified Master Practitioner of Neuro Linguistic Programming in Dec 2021. For the majority of my career I have worked in a learning & development environment and have a strong belief in life-long learning and continuous development. In April 2009 I won the County Council’s Customer Focus Award in the You’re a Star Staff Recognition Scheme.
I’m committed to improving our employees experience of menopause and delighted to lead on the work to become the first Council to become a Menopause Friendly Workplace.
I’m a MenoHealth fitness leader and run a class each week. Delighted to receive the Community Award at the Inaugural Menopause Friendly Awards in Oct 2022 and Leic County the Award for best training 👌
The drama group I am Chair and Director for, Thringstone Pantomime & Drama Society, won the Queen’s Platinum Jubilee Award in 2022 for Community Service. My other full time job is acting. I enjoy singing and all forms of dance. I’m passionate about raising money for local charities in the local area as part of our work.
My other hobby is being part of filming opportunities in the local area either in shorts or promotions. It’s great fun! Check out YouTube https://youtu.be/eL0qWDuDRis.
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Menopause in the workplace
Day 3 – Friday 28th April, 11.00 – 11.45
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Carola Becker
Nutritionist and Workplace Wellbeing Advisor
Carola runs a consultancy with a focus on brain health and performance. She creates strategic programmes that benefit both employee wellbeing and business ROI. As a speaker she has been delivering engaging sessions for leading organisations in the UK and internationally on how to enhance wellbeing and productivity. In 2020, Carola conducted a worldwide study on the impact of nutrition and lifestyle on mental health and brain performance.
Carola is a member of the complementary therapies team at Exeter University and is currently writing her book ‘Eat. Live. Perform – a new approach to workplace wellbeing’. She also runs award-winning performance retreats.
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Stress resilience and the impact of nutrition
Day 2 – Thursday 27th April, 12.00 – 12.45
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Andi Britt
IBM Senior Partner, Talent Transformation Leader, IBM Global Business Services
.Andi leads IBM’s UKI Talent Transformation practice, providing human capital management, HR and recruitment Outsourcing and organizational change management advisory services for clients.
Andi specialises in HR & Learning, and Enterprise transformation and has worked with IBM’s largest global clients in public and private sectors on HR Outsourcing, Cloud SaaS, ERP and enterprise wide change management engagements. He is a thought leader on AI, Automation and Digital HR and how organisations can transform their Talent practices with Cognitive, Cloud, Robotics and Mobile solutions.
He is a regular speaker and presenter on IBM’s Research on the Future of Work, Remote Working, AI, HR Reinvention, Culture Change, Change Management and Employee Engagement.
Having started his career at PwC, Andi is a qualified Chartered Accountant (ICAEW) and was featured in the Financial Times inaugural ‘Power Part Time’ list in 2012. Outside work he runs a Foodbank and Youth Employment charity in South London.
Twitter: @andibritt
Email: [email protected]
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How HR and the Employee Experience is being reimagined with AI and Automation
Day 3 – Friday 28th April, 11.45 – 12.30
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Gary Cookson
Chartered FCIPD, FLPI, MAC, Director, EPIC HR Ltd
Gary is a father of four and a husband of one, and runs a successful business in his spare time. He’s an expert in workplace performance, with extensive experience leading and directing HR, OD and L&D functions across all sectors. His clients like working with him as he is authentic, honest, knowledgeable, communicative and people focused, with a broad and deep range of skills and experience – and a glance at his prolific social media output will verify this.
Gary is a leading expert in the design and delivery of online / virtual training programmes, as well as an inspiring and entertaining keynote speaker and trainer on a range of leadership and HR issues. He was recognised in the HR Most Influential: Movers and Shakers list, and is an HRD Connect Thought Leader.
His book, HR for Hybrid Working, was published in June 2022 by Kogan Page. He’s sure to mention this more than once.
He’s active on social media – follow him on Twitter, or connect with him on LinkedIn.
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HR for Hybrid Working
Day 2 – Thursday 27th April, 11.15 – 12.00
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Alexis Curtis-Harris
Head of Equality, Diversity & Inclusion – Attraction & Communications, Penna
Alexis joined Penna in 2014 and here she combines her passion and professional experience, bringing expertise to clients as the Head of Equality, Diversity & Inclusion (EDI). Alexis oversees the entire candidate and employment lifecycle for Penna’s clients’ attraction and communication; ensuring it promotes the highest standards of equality, diversity and inclusion, and engages with audiences in a creative and authentic way. She offers client support in all things EDI to set clear responsibilities for strategy and programme development, challenging organisations to change and grow. Her approach is to stop focussing on culture ‘fit’ and start focusing on culture ‘add’ eradicating unhealthy monocultures in workplaces. She’s passionate about all strands of diversity and has recently been part of the judging panel for the ‘UK Top 50 Inclusive Employers’ 2021 & 2022, the ‘Inclusive Awards’ 2022 & 2023 and the ‘RAD awards’ 2023.
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Workforce of 2030 / Workforce of the Future
Day 1 – Wednesday 26th April, 15.00 – 15.45
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Victoria Downing-Burn
Director of Workforce Strategy, NHS Somerset
Victoria has 20 years’ experience working across a variety of NHS settings, from commissioning to mental health, community and acute. Passionate about integration and working differently, and committed to transforming the skills agenda as part of economic and social development she is highly experienced in developing and implementing strategies, leading organisational change with compassion and care.
A Fellow of the Chartered Institute of Personnel and Development (CIPD), she is also the Vice-President of the Healthcare People Management Association (HMPA) Southwest (a HR charity) and a governor at Bath College.
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One Workforce’: system HR & OD in the context of the Integrated Care System
Day 2 – Thursday 27th April, 12.00 – 12.45
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Deborah Garlick
Founder and CEO, Henpicked
Deborah Garlick is the CEO of Henpicked: Menopause in the Workplace, founder of Henpicked.net and author of Menopause: the change for the better. Her team have been working with UK-wide and international organisations for over 7 years to make it easier for them to introduce the right training, policies and practices to raise awareness, education and support of this critical area.
In 2021, she supported the launch of Menopause Friendly Membership and accreditation. The membership is now supporting leading employers to achieve Menopause Friendly Accreditation. With over 300 members, and 35 who’ve actually achieved the award including HSBC UK, John Lewis and Leicestershire County Council.
On 22 September 2022 the industry-recognised Menopause Friendly Employer Awards took place to highlight and celebrate best practice, and to recognise those employers who are leading the way in supporting their colleagues. Also raising vital funds for menopause charities and research.
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Menopause in the workplace
Day 3 – Friday 28th April, 11.00 – 11.45
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Jane Graham
Associate Director for Workforce Strategy & Transformation, Somerset Integrated Care System/NHS Somerset
I’ve worked in the public sector for just over 20 years, making a shift from local government (working for Cornwall, Wiltshire and Somerset councils) to Somerset NHS Foundation Trust in 2019, taking up the post of Head of Resourcing. In 2020, I secured a secondment over to (what is now) the Integrated Care Board (ICB) or as it’s locally known, NHS Somerset as part of our Integrated Care System (ICS).
My specialisms include the co-creation and delivery of a number of transformational programmes around systems thinking and leadership, health and wellbeing, EDI, social care and finally, providing NHS Somerset oversight for the ICS Talent Hub (recruiting, developing and deploying system resource)
I have 4 children & an energetic black lab called Smudge. I’ve just been awarded my MBA from Exeter Uni & Chartered Fellow status from the Chartered Management Institution which has kept me busy for the last 2 years.
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One Workforce’: system HR & OD in the context of the Integrated Care System
Day 2 – Thursday 27th April, 12.00 – 12.45
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Raffaela Goodby
Chief People Officer, Birmingham Women’s and Children’s Trust
Raffaela is an experienced board director, with 20 years’ experience across Local Government, NHS and the private sector of ‘all the people stuff’. Having joined BWC in 2020, Raffaela is all about empowering her colleagues to ‘bring their whole selves to work’ and is committed to driving true inclusion through creative, forward-thinking people practices.
Over the last few years, Raffaela has led the people response to the Covid 19 pandemic and the recovery, passionately working with colleagues and patients to improve the experience of under-represented groups and the well-being of her colleagues. Most recently this has included championing women, with Raffaela leading on the ground breaking work that saw the 2021 launch of the first Miscarriage Leave Policy in the NHS which has now been adopted by many organisations with over 300,000 people now having access to paid leave if they sadly lose their baby.
A proud Brummie, Raffaela is a fellow of the CIPD and was received the HPMA HR Director of the Year award in 2020, for her unique ‘leading with love’ approach to people management and in recognition of her innovative programmes around Covid and junior doctor wellbeing. Raffaela was a committed board member of PPMA for many years before making the transition to the NHS in 2015.
In addition to her role at BWC, Raffaela is the Joint National Programme Director for the newly launched NHS Universal Family Programme, which is helping care experienced young people to thrive in careers in the NHS.
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Baby Loss Policy and a system approach to supporting Care leavers into the workforce
Day 3 – Friday 28th April, 11.00 – 11.45
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Steve Hargreaves
Founder and Director, The Compassionate Leadership Company
Steven Hargreaves is an Executive Coach and Mentor, Author, of ‘The Compassionate Leader’s Playbook’, and the Founder and Director of The Compassionate Leadership Company – a coaching, culture, and leadership development company which specialises in helping organisations and their leaders to inspire, build and sustain a more compassionate workplace where everyone can thrive, achieve and stay well.
With over 20 years of senior leadership experience of leading and modernising large scale, operational services across commercial, regulated care and charitable sectors.
A pioneer in the ‘freedom to speak up’ movement, undertaking the role of Freedom to Speak Up Guardian for a national organisation, working to build psychologically safe team cultures, where employee well-being, and improving emotional culture has been a major focus.
Recognised as one of the Top 40 global organisational culture change champions in 2022.
He lives in the UK, on the North Somerset coast with his family, his dog, and his chickens.
For contact details, links to Steve’s book and further information: https://linktr.ee/SHTCLC
www.thecompassionateleadership.company
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Compassionate leadership is not a ‘hug and hope’ approach!
Day 2 – Thursday 27th April, 12.00 – 12.45
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Nadira Hussain
Chief Executive, Socitm
An established ICT and change management leader, NED and coach with 25+ years’ experience, Nadira has worked primarily in local government; leading the ICT and digital service, managing wider teams including business improvement, transformation and customer services. Nadira has implemented numerous complex change programmes across shared services to deliver new operating models, efficiencies and service improvement.
At Socitm, Nadira is keen to support members shape and deliver effective public services through improved use and adoption of technologies, data and digital solutions & practices. She continues to focus on the work she initiated as president of the society (15/16), building the leadership, skills and diversity of the sector’s workforce. Her passion is to tackle inequality, promote professionalism, improve personal development opportunities and champion women role models.
Her wider responsibilities include director for Federation for Informatics Professionals (FEDIP) advisory board, board member for the Institute of Government and Public Policy (IGPP), board member for the Solace in Business (SiB) Board. Her voluntary and charitable work include; steering group member for the Shuri Network, the Solace EDI forum and Diversity in Local Government Leadership (DLGL) forum, co-founder and co-chair of the Socitm/UKAuthority Women in Local Government ICT network and non-executive director for the #techmums board. Awaiting confirmation of appointment to the Executive Committee of the Major Cities of Europe (MCE) forum.
Twitter handle @nadirahussain44
https://www.linkedin.com/in/nadira-hussain-63a08314/
www.socitm.net
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Public sector tech trends and the local government interface
Day 3 – Friday 28th April, 11.00 – 11.45
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Tristan Moakes
Strategy Director, Penna
As Strategy Director at Penna, Tristan’s role is to help organisations understand talent attraction problems and find ways to solve them. With 15 years’ experience working in employer brand marketing, he has worked companies from a wide range of sectors in the UK and globally. Starting out as a developer and with an MSc in IT, his main interest has always been the impact of technology on work and society.
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Workforce of 2030 / Workforce of the Future
Day 1 – Wednesday 26th April, 15.00 – 15.45
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Stephen Moir
Chief Executive, Cambridgeshire County Council
A proud and committed public servant, Stephen is the Chief Executive of Cambridgeshire County Council, having taken up his role in February 2022. He had previously worked for the council between 2005-2011, as a corporate director. Prior to re-joining Cambridgeshire, Stephen was the Executive Director of Corporate Services for the City of Edinburgh Council from 2017 leading a broad portfolio of customer and strategic services.
A Human Resources (HR) professional by background, Stephen has undertaken a range of leadership roles in Local Government, the NHS, and the Police Service, at local, regional, and national levels, including as the Chief People Officer for NHS England and the Head of the HR profession for the NHS, the 5th largest employer in the world. As well as his employed roles Stephen has also held a range of non-executive or professional association roles, including his term as President of the Public Services People Managers Association (PPMA) in 2007-2009 and served for 6 years as a Board member of the Chartered Institute of Personnel and Development (CIPD). He has also been a Home Office appointed independent non-executive member of the National Policing Improvement Agency (NPIA), a Non-Executive Director of the Involvement and Participation Association (IPA) and a Non-Executive Director of the Improvement and Development Agency (IDeA) for Local Government. Stephen was also previously the Vice Chair of the University Court for Edinburgh Napier University.
A Chartered Companion of the CIPD, a Fellow of the Chartered Management Institute and a Fellow of Royal Society for the encouragement of Arts, Manufacturing and Commerce (RSA), Stephen is also an honorary Fellow of the Institute of Employment Studies. With an Honours Degree in Biological Sciences and a Masters Degree in Personnel Management with Information Technology, Stephen was conferred an honorary Doctorate by Middlesex University for his contribution to public policy and human resource management.
In Autumn 2022, Stephen was elected as the Deputy National Spokesperson for Leadership and Learning for the Society of Local Authority Chief Executives and Senior Managers (SOLACE).
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Journey through HR to a Chief Executive
Day 1 – Wednesday 26th April, 15.45 – 16.30
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Yasmin Sheikh
Founder, Diverse Matters
Yasmin is the Founder of Diverse Matters, which seeks the promotion of the values of Equality, Diversity and Inclusivity in organisations. Over 8 years’ experience as a successful and sought-after Executive coach, Trainer, Consultant, Speaker and Mentor, combined with a background as a lawyer practising for 12 years in a large international law firm, enabling professional people to achieve peak performance in inclusive workplace cultures. Established expertise in diversity issues, specializing in disability issues in the workplace via speaking, tailored webinars, workshops, events and coaching.
Yasmin is also the former Vice-Chair of the Lawyers with Disabilities Division at the Law Society and a multi-award winning international speaker, TEDx speaker and has recently been awarded an Honorary Doctor of Law from the University of Law for her work.
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Leading a diverse and inclusive workplace.
Day 1 – Wednesday 26th April, 16.30 – 17.15
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Ian Thomas
Town Clerk & Chief Executive, City of London
Previously Chief Executive, The Royal Borough of Kingston upon Thames
Ian Thomas has been appointed as the organisation’s Town Clerk and Chief Executive for the City of London.
The Town Clerk, a position dating back to the 13th century, acts as head of the paid service, leading over 4,000 City Corporation staff, and is the organisation’s principal adviser to elected Members on matters of policy.
“I am inspired by the prospect of joining the City of London Corporation as its Town Clerk and CEO. The engine room of the UK economy and London’s public services is here in the Square Mile.
“I aim to build on all the excellent work already underway to enable the City’s residents, businesses and visitors to enjoy outstanding public and commercial services.
“I would like to thank the Members, staff and partners at the Royal Borough of Kingston upon Thames for the opportunity of working with them over the past four years and know that the Royal Borough will go from strength to strength.”
Ian, is the City Corporation’s 51st Town Clerk, has built a national profile as one of the country’s leading public service Chief Executives, having forged his career as a leader in transformation, social care and health services.
He was awarded a CBE in 2019 for his transformative leadership at Rotherham Metropolitan Borough Council in the wake of the child exploitation scandal in the town, going on to lead award-winning public services and a £1.2bn regeneration programme at Kingston.
Previously CEO of the Royal Borough of Kingston upon Thames. Since his appointment in December 2018, a successful tenure for the council includes an impressive response to COVID-19, resulting in the authority being shortlisted for three MJ Awards including Council of the Year, with commendations in a further two categories, and being announced the winners of the award for Senior Leadership Team of the Year 2021. In 2022, the authority was awarded The MJ ‘Workforce Transformation’ of the year for the work it is doing on EDI and best ‘Community Engagement’ at the Building London Planning Awards, for its work with Countryside Properties in transforming the Cambridge Road Estate. The council is also leading on technological adoption and is within the best 3% nationally for social care.
In 2015 Ian was brought in as Strategic Director of Rotherham Borough Council’s Children and Young People’s Services, in the wake of the child sexual exploitation scandal. Together with colleagues and partners he was responsible for the transformation of the service from Inadequate (bottom 6%) to Good with outstanding features (top 16%) within three years. Prior to this he was DCS and Deputy CEO at Derbyshire County Council
He has 37 years’ experience in the public, voluntary and private sectors, holds a MA in ‘Developing Professional Practice’ and is a Masters-level qualified Executive Coach and Mentor.
In the New Year’s Honours 2019, he was made a Commander of the British Empire.
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Awards Evening Host
Day 2 – Thursday 27th April, 19.30
Recognising that perfection doesn’t exist
Day 3 – Friday 28th April, 09.30 – 10.20
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Perry Timms
Founder and Chief Energy Officer, PTHR
Perry Timms is the founder and Chief Energy Officer of PTHR – a niche consultancy, with the mission to create better business for a better world. PTHR is in its 10th year of operating, is a Certified BCorporation, a Gold-Standard 4-day Working Week organisation, an accredited Living Wage employer and a Climate-Positive enterprise.
Perry is a proud Chartered member of the CIPD and is a 5x member of HR Magazine’s HR Most Influential list making the top 10 in 2018, 2019 & 2021 and ranked Number 1 Most Influential Thinker in HR for 2022.
He is an international and 2x TEDx speaker and award-winning writer on the future of work, HR & learning. He is a recently certified Semco Style Institute Expert in Self-Managed systems of work.
His 2017 book Transformational HR was named one of the Top 100 Business Strategy books of all time and published as a second edition in July 2021.
His second book – The Energized Workplace – was published in August 2020 and was shortlisted for the UK Business Book of the Year 2021.
Perry is Adjunct Professor at Hult International Business School and Ashridge Management School; a visiting fellow at Cranfield School of Management, and Sheffield Hallam University.
He is a Top 100 Global HR Influencer on numerous lists, a LinkedIn Learning instructor, a member of the European Organisation Design Forum, the Institute for Organisational Dynamics and The OD Academy and a Fellow of the RSA.
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People and Transformational HR
Day 2 – Thursday 27th April, 10.00 – 10.45
Conference & Award Sponsors
