Hello PPMA members and friends

The PPMA Conference is just around the corner and bookings are coming in fast. To give you an idea of what to expect we’ve asked some of our speakers to share some of the key things they will be covering in their sessions. The first of these ‘tasters’ is from Juliette Alban-Metcalfe, Chief Executive of Real World Group. Her session titled Human Beings Not Human Doings – Servant Leadership and Engaging Leadership is on Thursday 11th April at 11:15 – 12:00 so make sure that you don’t miss it!


‘As Human Resources and Organisational Development professionals, we play a crucial role in shaping workplace culture, fostering inclusion, and supporting employees through rapid change. However, in an era of increasing demands, reduced resources, and the constant need for innovation, leadership approaches must evolve to meet the needs of both individuals and organisations.

Join us for this dynamic and insightful session, where we will explore how Servant Leadership, a concept introduced in 1970 through The Servant as Leader, offers a transformative way to lead. Well ahead of its time, rather than reinforcing traditional, hierarchical leadership models, servant leadership puts people first, empowering teams to perform at their best. Through our evidence-based Engaging Leadership model, we will illustrate how HR and OD professionals can apply these principles to create high-performing, resilient, and motivated workforces.

Why This Session Matters to You

The challenges facing HR and OD professionals today are more complex than ever:

  • Sustaining employee wellbeing in high-pressure environments
  • Enhancing engagement and motivation despite workforce challenges
  • Driving inclusion and belonging in diverse, ever-changing teams
  • Managing rapid organisational change while maintaining performance

The principles of Servant Leadership provide a powerful framework to address these challenges by shifting the focus from control and authority to collaboration, empowerment, and trust. Research shows that when leaders prioritise the needs of their people, teams are more engaged, innovative, and productive.

What You’ll Gain from Attending 

This session will equip you with practical, actionable strategies that you can implement immediately in your organisation. We will cover:

  • The Core Principles of Servant Leadership  – how this leadership philosophy contrasts with traditional models and why it’s more relevant than ever
  • Engaging Leadership in Action – how servant leadership aligns with our Engaging Leadership model, which has been proven to enhance workplace culture, job satisfaction, wellbeing and retention.
  • Tangible Strategies for Leaders – practical steps for embedding servant and engaging leadership behaviours within your teams, making leadership more inclusive, supportive, and effective.
  • Solving Modern Workplace Challenges – how applying these principles can help address today’s most pressing HR and OD concerns, from navigating resource constraints to managing change and driving innovation.
  • Building Stronger Leader-Employee Relationships – insights into how leaders can boost morale, trust, and collaboration, ultimately improving both employee wellbeing and organisational outcomes.

Join us as we challenge outdated leadership models and embrace the power of servant and engaging leadership. Be part of the conversation that redefines leadership in the public sector!

If you haven’t yet booked your place at #PPMAHR25 then check out our website for more information.

Juliette Alban-Metcalfe, CEO Real World Group